Friday, March 12, 2010

CUSTOMER SERVICE

E-Bill

Use E-Bill.  Log in as a new user or a current user.

Save time and paper by not writing a check every month
Save the cost of postage
Pay easily and quickly, 24 hours a day, seven days a week
Reduce clutter and stop receiving paper bills

One-Time Payment

Lakeland Electric also offers 2 one-time payment options for customers who prefer not to enroll but still want the convenience of being able to pay their bill online occasionally.   Payments made after 5:30 PM EST will post the following business day.

Make a one-time online payment at one of the following links:
one-time payment    or   Speedpay®

Average Billing

No more guessing what your monthly payment will be.
 

Eliminate large fluctuations between winter and summer bills.

Fixed amount is based on the previous 12 months of billing from consumption-based services (electric, water and wastewater) you receive at your home. More details.

Pay At Local Banks

Payments are also accepted at the following local SunTrust banks. Must have a current bill and pay the full amount 3 business days before the due date.

101 W. Main Street, Suite 100
5320 N. Highway 98
5441 N. Socrum Loop Rd.
Colonial Bank - Polk City
SunTrust Bank - Mulberry

4630 S. Florida Ave.
3005 Lakeland Highlands Rd.
2100 Harden Blvd.
212 N. Commonwealth Ave.
5980 Imperial Parkway

Easy Pay
Automatic Monthly Electronic Funds Transfer at NO Additional Cost - With Easy Pay, your utility bill payment is automatically withdrawn from your bank account each month. More Details.
Pay By Mail

Convenient return envelope included with every statement. Mail payments to:

Lakeland Electric
P.O. Box 32006
Lakeland, FL 33802-2006

Alternate Payment Locations

Pay at a location convenient for you - Lakeland Electric has partnered with over 50 local businesses to accept your utility payment. See More
Pay By Phone
You can easily make a payment over the phone by calling our Automated Payment Line.

Call 24 hours a day at 1-800-929-4876 or (863) 834-9535.

A convenience fee will be added to your credit card or check payment.